Shipping policy

Shipping Policy

Effective Date: 24/7/2024

1. Shipping Overview

At JordsCreations, we are committed to ensuring that your artwork reaches you in a timely and secure manner. This Shipping Policy provides information about our shipping practices and how we handle your orders.

2. Shipping Methods and Costs

  • Shipping Methods: We offer various shipping options, including standard and expedited shipping. The available methods and their costs will be displayed at checkout based on your location.
  • Shipping Costs: Shipping costs are calculated based on the size and weight of your order, as well as your delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.

3. Processing Time

  • Order Processing: Orders are processed within [X] business days from the date of acceptance. This includes preparing your artwork for shipment and ensuring it is securely packaged.
  • Handling Time: Please note that handling time may vary depending on the size and nature of the artwork.

4. Delivery Times

  • Estimated Delivery Time: Delivery times depend on the shipping method selected and your location. Estimated delivery times will be provided at checkout. Please note that these times are estimates and may be subject to delays due to factors beyond our control, such as shipping carrier delays or customs processing.
  • Tracking Information: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

5. Shipping Destinations

  • Domestic Shipping: We ship to addresses within [Country, e.g., Australia]. Delivery times and costs for domestic orders will vary based on the shipping method selected and your location.
  • International Shipping: [Include information about whether you ship internationally, if applicable, and any additional details about international shipping costs and delivery times.]

6. Order Issues

  • Missing or Lost Orders: If your order does not arrive within the estimated delivery time, please contact us at jordscreatesart@gmail.com. We will work with the shipping carrier to locate your package and resolve the issue.
  • Incorrect Address: Please ensure that the shipping address you provide is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize there is an error in your shipping address, please contact us immediately to update the information before the order is shipped.

7. Packaging

We take great care in packaging our artwork to ensure it arrives in perfect condition. If you receive damaged or defective artwork, please contact us immediately with your order number and photos of the damage at jordscreatesart@gmail.com. We will work to resolve the issue promptly.

8. Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at:

JordsCreations
Email: jordscreatesart@gmail.com